Practice Areas
Systems & Performance Management
Configure operating system environments and consult with customer's staff on improved usage and system management techniques. Environments include the HPC and enterprise infrastructure.
Introducing a new technology or operating environment requires customers to make an investment in time and training for their operations and technical support staff. The business challenge for the IT department is to seamlessly migrate and manage the change into their existing operation without affecting service. They also require the staff to become proficient as soon as possible.
This service can help customers reduce the learning curve and the drop in productivity associated with the introduction of technical change. This will be accomplished through customized on-site consulting which helps plan, design and configure the operating environment and supporting procedures according to the business change objectives. We also deliver complete solutions for high availability systems, including the business recovery server.
The service provides the technical assistance in the configuration and optimization of the various operating systems, file systems and networks. In addition, an orientation on system features, functionality, operation and on-going operational management of enterprise, UNIX, and Linux systems from various vendors. We use proven core templates for operations and security procedures based on solid engineering experience and best practices.
Examples of this customized consulting service include:
- Customization and configuration of operating systems and file systems
- Performance analysis and optimization of operating systems, file systems and applications
- Operating system and file system migration assessment and planning
- Platform migration operations planning and implementation
- Design and implement improved backup strategy
- Introduction of shared storage, storage virtualization and hierarchical management
- Planning, design and implementation of high availability systems and clusters
- System management orientation on most significant system features and concepts
- Design and implementation of operations and security standards and procedures
- Peer to peer consulting with knowledge transfer
- Detailed action plans for short, medium and long term results
- Reduced migration time and improved resilience, realizing operational benefits earlier
- Improved responsiveness to business change needs
- Maintain and improve competency of the staff, supported by quality documentation
- System design and implementation plans
- Configuration standards
- Operations procedures
- Performance monitoring plans
- Knowledge transfer for customer's operations staff