Privacy Policy

Last updated: May 12, 2017

This privacy policy applies to the instrumental.com website and all of its publicly accessible sub-pages (collectively, the “Website”). Services delivered through non-public webpages and other means may be covered under a separate policy or agreement (for example, specified in customer contracts). If you have questions about this, contact communications@instrumental.com.

Persons under age 18 should not use this Website. By using the Website, you represent that you have the legal capacity to enter into a binding agreement and agree to be bound by this Privacy Policy.

Anonymous Information

We collect anonymous data from every visitor of the Website in order to operate our services - for example, to monitor traffic, improve Website navigation, and fix bugs. The anonymous data we collect is not personally identifying; rather, it is information like web requests, the data sent in response to such requests, the Internet Protocol address, and the browser type.

We may also collect aggregate demographic and interest data for analytics purposes through a third party, for example through Google Analytics. Such data is not personally identifying, but we may, or these third parties may, use cookies or similar technology in order to facilitate using this data together with other third-party cookies or similar technology (for example, from Google AdWords) for advertising or other purposes. You can block or delete cookies and still be able to use the Website. Anonymous data that we share with third parties may include the fact that you have visited the Website or seen our ads, including the time and date of your visit to our website, pages viewed, and other non-personally-identifying information. Services with which we share this data, including Google Analytics, may use the data to decide to show you advertisements. These services have their own privacy policies and we encourage you to review them. You can learn more and opt out of participating advertising networks at the Network Advertising Initiative.

The Website may also include sharing buttons in order to facilitate sharing our content to social networks. These social networks have their own privacy policies, and they may be able to collect information when you visit a page containing these buttons. Such information is covered under the privacy policy of those third party websites and it is subject to your privacy settings for those websites. Instrumental does not have access to the information that you have submitted to these websites unless you explicitly choose to give us that information.

Personal Information

In order to take advantage of certain features of the Website, you may choose to provide us with personal information, such as your name, email address, and other contact information. Your decision to provide such data will always be voluntary. We only use your personal information to provide you with services or to communicate with you about the services or the Website.

Instrumental is operated from the United States. Regardless of location, you agree to any processing of any personal information that you provide to us according to this Privacy Policy.

We do not share personal information you have provided to us without your consent, unless doing so is appropriate to carry out your request, such as:

  • sharing your email address with third party email campaign management software when you sign up for our newsletter in order to deliver that newsletter to you,
  • sharing your job application with third parties that help us effectively manage such applications,
  • sharing your contact request with customer relationship management software that helps us effectively manage such requests,
  • or other similar uses;
  • we believe it's needed to detect, prevent, or address fraud, security, or technical issues;
  • we believe it’s needed to otherwise protect our property, our legal rights, or the property or legal rights of others;
  • we sell our company or all or substantially all of our assets, enter into a merger, or if we go out of business or enter bankruptcy, in which case we may transfer your personal information to a third party and the acquirer may continue to use your personal information as set forth in this Privacy Policy; or we believe it’s required by law.

If we are legally compelled to share your personal information, we will use reasonable efforts to give you prompt notice, unless we determine in good faith that either (a) we are not permitted to provide it under applicable law, or (b) that doing so would result in an imminent risk of death, serious physical injury, or significant property loss or damage to Instrumental or a third party.

If you have shared contact information with us, we may contact you by email or other means. For example, we may communicate with you about your use of the Website or send you promotional emails relating to Instrumental. We may also use technology to alert us when you open an email from us. For promotional and newsletter emails, you can modify your email notification preferences by clicking the appropriate link included in the footer of email notifications.

Personal information received through our job application form will be kept confidential and will not be used for promotional purposes. We may share this information with third parties that help us effectively manage such job applications if their privacy policies are compatible with this Privacy Policy.

Our website is not intended for children under 13 years old. We will not knowingly collect, use, provide or process any personal information of children under age 13.

Access to Data by Agents

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use personal information or other information we share with them beyond what is necessary to assist us. By submitting your personal information to us, you consent to our sharing of that personal information with our Agents.

Updating or Deleting Personal Information

You may request us to update or delete your personal information by sending an email to: communications@instrumental.com. When we delete your personal information, it will be deleted from our active databases but may remain in our back-up files.

Security

We employ physical, electronic and administrative security measures to help protect your personal information against unauthorized access, disclosure or tampering. Despite these measures, data transmitted through the Internet or stored electronically cannot be made absolutely secure.

Links to Third Party Sites

For your convenience, we may provide links to third-party websites. Our Privacy Policy does not apply to sites owned by third parties.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.